Last updated: May 13, 2026

Thank you for choosing Xplywi. This Installation Guide provides general installation information for Xplywi vehicle-specific dash cams and related accessories.

The exact installation steps may vary depending on your vehicle model, product version, selected configuration, camera setup, cable type, and included accessories. Please read this guide carefully before installation.

This page applies to:

If you are unsure about product compatibility, wiring, installation steps, included accessories, or power cable requirements, please contact us before installing the product.

1. Before Installation

Before starting installation, please check the product, accessories, compatibility, and visible product condition carefully.

Please confirm the following before installation:

  • The product matches your vehicle brand, model, and year.
  • The product shape matches your original rearview mirror area or installation position.
  • The selected product configuration or SKU is correct.
  • All included accessories are present.
  • The power cable type matches your installation needs.
  • The memory card is included if your selected product option includes one.
  • The front-only or front and rear camera configuration matches your order.
  • The product has no visible damage before installation.
  • The rear camera, if included, is suitable for your intended installation position.

If you find missing parts, visible damage, incorrect configuration, or compatibility concerns, please stop and contact us before installing the product.

For customer-reason returns or exchanges, the product must be unused, uninstalled, unmodified, complete, and in a returnable condition. Installed, used, modified, damaged, incorrectly installed, or incomplete products are not eligible for customer-reason returns.

2. Important Safety Notice

Vehicle electronics, wiring, sensors, airbags, and interior trim may be sensitive. Please install the product carefully and avoid damaging your vehicle.

Before installation, please note:

  • Turn off the vehicle before connecting or disconnecting cables.
  • Do not force any part into position.
  • Do not cut, splice, modify, or damage original vehicle wiring.
  • Do not block the driver’s view.
  • Do not install the product in a position that affects airbags, sensors, or safety systems.
  • Keep cables away from pedals, steering parts, airbags, seat belts, and moving components.
  • Use proper tools when removing interior trim or covers.
  • Ask a professional installer for help if you are not familiar with vehicle electronics, wiring, or interior trim removal.

Xplywi is not responsible for product damage, vehicle damage, installation failure, electrical issues, trim damage, or other losses caused by improper installation, incorrect wiring, forced installation, cable modification, unauthorized repair, third-party accessories, or installation by an unqualified person.

3. Compatibility Check Before Installation

Xplywi dash cams and related accessories are vehicle-specific products. Compatibility may depend on vehicle brand, model, year, trim, rearview mirror housing, windshield sensor cover, left-hand drive or right-hand drive layout, and wiring structure.

Before installation, please check:

  • Vehicle brand
  • Vehicle model
  • Vehicle model year
  • Vehicle trim or version, if known
  • Left-hand drive or right-hand drive layout
  • Original rearview mirror area
  • Windshield sensor cover shape
  • Installation position
  • Product title and compatibility table
  • Product images and installation images
  • Included accessories and selected configuration

If your original mirror housing, windshield sensor cover, or installation position looks different from the product images, please stop installation and contact us first.

4. Tools You May Need

Depending on your vehicle and product configuration, you may need basic tools for installation.

Common tools may include:

  • Plastic trim removal tool
  • Clean microfiber cloth
  • Cable clips or cable ties
  • Small screwdriver, if required
  • Flashlight
  • Memory card reader, if needed
  • Professional installation tools, if wiring work is required

Please avoid using metal tools directly on delicate vehicle trim, as they may scratch or damage the interior.

5. Check Included Components

Included components may vary depending on the product model, SKU, package version, and selected configuration.

Your package may include some of the following items:

  • Dash cam main unit
  • Front camera module
  • Rear camera, if you selected a front and rear camera version
  • Power cable
  • Rear camera cable, if applicable
  • Memory card, if included in your selected option
  • Mounting accessories
  • Installation tools, if included
  • User guide or installation reference information

Please check your order details and product page to confirm the exact included components. If any important component is missing, please contact us before installation.

6. Pre-Installation Function Test

Before final installation, we recommend performing a basic function test where possible.

Please check:

  • The dash cam powers on normally.
  • The memory card is detected, if required.
  • The front camera records properly.
  • The rear camera works properly, if included.
  • The Viidure app connection works properly, if supported.
  • The product has no visible damage or abnormal behavior.

Do not complete final cable routing, mounting, or trim reassembly until the basic functions have been checked. If the product does not power on, does not fit, or appears abnormal, please stop installation and contact us.

7. General Front Dash Cam Installation Steps

The following steps are general instructions. The actual steps may vary depending on your vehicle and product model.

  1. Park your vehicle in a safe and well-lit area.
  2. Turn off the vehicle before installation.
  3. Clean the windshield and installation area.
  4. Check the original rearview mirror area and sensor cover.
  5. Remove the original cover carefully if required.
  6. Align the Xplywi dash cam or camera housing with the original installation position.
  7. Install the product gently and make sure it fits securely.
  8. Connect the power cable according to the product design.
  9. Route the cable neatly along the original trim or windshield edge.
  10. Make sure the cable does not block airbags, pedals, steering parts, seat belts, sensors, or driver visibility.
  11. Start the vehicle and check whether the dash cam powers on properly.
  12. Adjust the camera angle if needed.
  13. Check the recording function and Viidure app connection if supported.

Do not force the product into place. If the product does not fit correctly, stop installation and contact us for compatibility support.

8. Rear Camera Installation Steps

If you purchased a front and rear dual camera version, your product may include a rear camera and rear camera cable.

General rear camera installation steps:

  1. Confirm the rear camera installation position before wiring.
  2. Route the rear camera cable from the front dash cam to the rear area of the vehicle.
  3. Hide the cable carefully along the roof lining, door seal, or interior trim where suitable.
  4. Keep the cable away from airbags, seat belts, moving parts, and sharp edges.
  5. Connect the rear camera cable to the dash cam main unit.
  6. Install the rear camera inside the vehicle, usually near the rear windshield area, if suitable for your product model.
  7. Adjust the rear camera angle for a clear rear or interior view.
  8. Start the vehicle and check front and rear recording.

Unless clearly stated on the product page, the rear camera is designed for interior installation, such as inside the rear windshield area. It is not waterproof and should not be installed outside the vehicle or near the license plate area.

For rear cameras that support angle adjustment, you may adjust the camera direction according to your installation needs. Some rear cameras can be installed inside the vehicle to record the rear view or interior view, depending on product design and installation position.

9. Power Cable Installation Notice

The power cable type may vary depending on the product model and selected package.

Common power connection options may include:

  • Standard vehicle power cable
  • Fuse box hardwire cable, if purchased separately or included in the selected package
  • OBD power cable, if purchased separately or included in the selected package
  • Other compatible power accessories depending on product design

Please check your product page and order details to confirm which power cable is included with your product.

Do not assume that an OBD power cable, hardwire kit, or parking monitoring cable is included unless it is clearly stated in the selected product option or product description.

Incorrect power connection may cause product failure or vehicle electrical issues. If you are not familiar with vehicle power wiring, please ask a professional installer for help.

10. Parking Monitoring Notice

Some dash cam functions, such as parking monitoring or continuous parking recording, may require an additional compatible power cable, hardwire kit, OBD power cable, or other optional power accessory.

Parking monitoring may require an additional compatible power cable and may not be included with every product configuration. An OBD power cable, hardwire kit, or parking monitoring cable is not included as a standard component unless clearly stated on the product page or selected product option.

Before using parking monitoring, please confirm:

  • Whether your product supports parking monitoring
  • Whether the required power cable is included in your selected package
  • Whether an optional cable must be purchased separately
  • Whether the installation method is suitable for your vehicle
  • Whether professional installation is required

Xplywi is not responsible for function limitations caused by missing optional accessories that were not included in the purchased product package.

11. Memory Card Installation and Formatting

Some dash cam products may include a memory card, while others may not. Please check your selected product option and order details.

Before using the dash cam, please insert a compatible memory card if required.

General memory card tips:

  • Use a high-quality memory card suitable for dash cam recording.
  • Make sure the memory card capacity is supported by your product.
  • Format the memory card before first use if required.
  • Format the memory card regularly to maintain stable recording performance.
  • Do not remove the memory card while the dash cam is recording.
  • Replace the memory card if recording errors continue after formatting.

Recording issues may be caused by incompatible memory cards, low-speed cards, damaged cards, full storage, formatting errors, or unstable power supply.

12. Viidure App Connection and WiFi Setup

Some Xplywi dash cam products support local WiFi connection through the Viidure app.

App control means that your phone connects directly to the dash cam’s WiFi for local operation, such as viewing videos, downloading recordings, changing settings, or checking files.

App control does not mean remote viewing from another location. The dash cam does not support remote operation from home or from a different place unless clearly stated on the product page.

General app connection steps:

  1. Start the vehicle or power on the dash cam.
  2. Make sure the dash cam is turned on.
  3. Enable WiFi on the dash cam if required.
  4. Open your phone WiFi settings.
  5. Find the dash cam WiFi network.
  6. Connect your phone to the dash cam WiFi.
  7. Open the Viidure app.
  8. Follow the app instructions to preview, download, or adjust settings.

If your phone cannot connect, please check whether the dash cam is powered on, whether the correct WiFi network is selected, whether app permissions are enabled, and whether your phone system supports the app.

App features may vary depending on product model, phone model, operating system, app version, WiFi environment, and device compatibility.

13. Camera Angle Adjustment

After installation, please check the camera view before driving.

Please make sure:

  • The front camera has a clear forward view.
  • The camera is not blocked by the mirror, cover, windshield tint, or stickers.
  • The image is not tilted too far upward or downward.
  • The rear camera, if included, has a clear rear or interior view.
  • The camera does not block the driver’s view.

After adjusting the angle, record a short test video and review the footage to confirm that the view is suitable.

14. Testing After Installation

After installation, please test the product before regular use.

Please check:

  • The dash cam powers on normally.
  • The screen or indicator light works, if applicable.
  • The front camera records properly.
  • The rear camera records properly, if included.
  • The memory card is detected.
  • The Viidure app connects properly, if supported.
  • The time and date settings are correct.
  • The video files can be saved and played.
  • The cable routing is safe and neat.

If any function does not work correctly, please contact us with photos or videos before continuing installation adjustments.

15. Common Installation Problems

Product Does Not Power On

  • Power cable is not connected properly.
  • Vehicle power source is not active.
  • Fuse or power connection is incorrect.
  • Power cable is damaged or incompatible.
  • Installation method is incorrect.

No Recording or Memory Card Error

  • Memory card is not inserted correctly.
  • Memory card is not compatible.
  • Memory card needs formatting.
  • Memory card is damaged.
  • Storage is full or locked files occupy too much space.

Rear Camera Not Displaying

  • Rear camera cable is not fully connected.
  • Rear camera cable is damaged or pinched.
  • Rear camera is not compatible with the selected product.
  • The product setting needs adjustment.

Viidure App Cannot Connect

  • Dash cam WiFi is not enabled.
  • Phone is connected to the wrong WiFi network.
  • App permissions are not enabled.
  • Phone system or app version is incompatible.
  • Dash cam is not powered on.
  • The phone is connected to another in-car WiFi network.

16. When to Stop Installation

Please stop installation and contact us if:

  • The product does not fit your vehicle.
  • The product shape is different from your original installation area.
  • You are unsure how to connect the power cable.
  • The cable routing may affect airbags or safety systems.
  • The product appears damaged before installation.
  • Accessories are missing from the package.
  • You are not confident about removing interior trim or wiring.
  • The rear camera installation position is unclear.

Continuing installation when the product is not compatible or when the wiring is uncertain may cause product damage, vehicle damage, or unsafe installation.

17. Professional Installation Recommendation

We recommend professional installation if the product requires wiring, interior trim removal, hardwire connection, OBD connection, rear camera cable routing, or advanced setup.

A professional installer may help reduce the risk of:

  • Incorrect wiring
  • Loose cable connection
  • Trim damage
  • Airbag interference
  • Power supply issues
  • Improper camera angle
  • Unsafe cable routing

Installation fees charged by third-party installers are the customer’s responsibility unless otherwise agreed in writing.

18. Installation Support

If you need installation support, please contact us before making further installation changes.

To help us support you faster, please include:

  • Your order number
  • Your product model or product link
  • Your vehicle brand, model, and year
  • Photos of the original installation area
  • Photos of the installed product, if already installed
  • Photos of the cables and accessories
  • A short video showing the issue, if applicable
  • A clear description of the problem

Clear photos and videos help us understand the issue and provide more accurate guidance. Customer-submitted photos and videos are used only for compatibility checks, installation support, order service, warranty support, returns, refunds, exchanges, or after-sales assistance. We do not use customer-submitted photos or videos for advertising or public marketing without your consent.

19. Installation Disclaimer

This guide provides general information only. It may not cover every vehicle model, product version, wiring method, or installation situation.

Customers are responsible for checking compatibility, following instructions, using proper tools, and installing the product safely.

Xplywi is not responsible for damage or loss caused by improper installation, incorrect wiring, misuse, unauthorized modification, cable cutting, forced installation, third-party accessories, vehicle incompatibility, or failure to follow instructions.

Nothing in this guide limits any consumer rights that cannot be excluded under applicable law.

20. Contact Us

If you have questions about installation, compatibility, wiring, app setup, memory card use, rear camera setup, or product support, please contact us:

Xplywi
Shenzhen Zhixia Technology Co., Ltd.
Rm 518, Bldg 2, Shajing Subdistrict,
Minzhu Ave, Sha'er Community, Bao'an District,
Shenzhen, Guangdong Province, 518104, China

Email: support@xplywi.store
Phone / WhatsApp: +86 133 6005 6056
WhatsApp: https://wa.me/8613360056056
Website: https://xplywi.store

Customer support is provided in the corresponding language for your country or region where available. We usually respond within 1–2 business days.