Xplywi offers free standard shipping to supported destinations available at checkout.
- Processing time: 2 business days after payment confirmation
- UK delivery: 4–7 business days after shipment
- Europe delivery: 5–10 business days after shipment
- North America / Oceania: 7–12 business days after shipment
- Middle East: 7–15 business days after shipment
- Selected international destinations: 10–20 business days after shipment
A tracking number is provided for every order. Tracking information usually updates within 48 hours after shipment.
For standard shipments to supported destinations, VAT, import duties, and customs taxes are covered by us where applicable.
We accept return requests within 30 days after delivery. For customer-reason returns or exchanges, the product must be unused, uninstalled, unmodified, complete, and in a returnable condition.
Installed, used, modified, damaged, incorrectly installed, cable-modified, or incomplete products are not eligible for customer-reason returns.
Please contact us before returning any item. For full details, please refer to our Shipping Policy and Return & Refund Policy.